Terms of Use

Last update: December 2011

Thank you for choosing Shaw!

By accessing and using the Shaw Internet WiFi ("Shaw Go Wifi") provided by any of Shaw Cablesystems G.P., Shaw Telecom G.P. or its other partners and/or associates (collectively "Shaw"), you agree to the following terms and conditions of service, which incorporates by reference the Shaw Joint Terms of Use , Shaw Acceptable Use Policy, and Shaw Privacy Policy terms and conditions available at www.shaw.ca (collectively, the "Terms of Use").

You agree that Shaw may, for any reason, and without notice to you, modify or terminate Shaw Go WiFi and these Terms of Use without liability to you, any user or any third party. If you do not wish to be bound by these Terms of Use or any modifications which may be made by Shaw from time to time, do not access or use Shaw Go WiFi and immediately contact Shaw.


Access to and Use of Shaw WiFi Zone

You understand that Shaw WiFi Zone is a feature of Shaw's Internet service and that you must be a current subscriber to Shaw Internet service in order to use Shaw WiFi Zone. As with other Shaw services, you are permitted to use Shaw WiFi Zone only for lawful purposes.

In order to access Shaw WiFi Zone, you must provide your Shaw userid, password and certain other information ("Shaw WiFi Zone ID") that may be requested from time to time. Shaw may also automatically collect certain information, such as MAC address and device type, in order to provide you services and improve your service experience. You acknowledge and agree that you will be responsible for all activities during any session using Shaw WiFi Zone under your Shaw WiFi Zone ID. You may not provide any third party with your Shaw WiFi Zone ID for the purpose of accessing Shaw WiFi Zone. You remain responsible for all bandwidth usage incurred utilizing your Shaw WiFi Zone ID as well as any account changes that may be imposed as a result of your bandwidth usage as set out in the Terms of Use, and agree to pay any applicable fees charged to your account for the use of the Shaw WiFi Zone, plus any applicable taxes and other fees imposed as a result of these Terms of Use.

You may use Shaw WiFi Zone solely for your own lawful personal purposes. You may not in any way distribute, resell or otherwise provide third parties with access to or use of Shaw WiFi Zone.

Performance of Shaw WiFi Zone

In order to use Shaw WiFi Zone, you must have a WiFi- capable device that:

  1. meets Canadian and other applicable technical standards;
  2. is compatible with Shaw WiFi Zone;
  3. renders web pages in a standard HTML browser application;
  4. runs the IP protocol; and
  5. is configured to obtain web addresses automatically.

The WiFi device must be in close enough proximity to Shaw WiFi Zone wireless access points to achieve connectivity with the Shaw WiFi Zone network. Shaw WiFi Zone access location lists/maps may be updated from time-to-time. Actual Shaw WiFi Zone coverage, locations and quality may vary.

You agree that Shaw will endeavour to provide useful and reliable Shaw WiFi Zone services, but acknowledge that Shaw WiFi Zone utilizes public, unlicensed radio-frequency spectrum. As such, Shaw WiFi Zone is subject to external interferences, environmental influences, and other factors and variables beyond Shaw's reasonable control. Performance and availability may vary, including but not limited to or affected by,

  1. transmission and download speed and accuracy;
  2. network congestion;
  3. performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations);
  4. physical obstructions and distances between your WiFi device and the Shaw WiFi Zone network;
  5. availability of electric power;
  6. collocation failures;
  7. transmission and equipment limitations, failures, maintenance or repair; and
  8. user error.

Shaw WiFi Zone may also be interrupted, refused, limited or curtailed for these reasons. Shaw is not responsible for data lost or misdirected due to these and other foreseeable and unforeseeable factors. Network speed is an estimate and is no indication of the speed at which your WiFi device or Shaw WiFi Zone will operate. Actual network speed and other performance will vary.

In order to maintain acceptable levels of service for all Shaw WiFi Zone customers and to improve this service, Shaw reserves the right to monitor use of Shaw WiFi Zone and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all Shaw WiFi Zone customers. Additionally, the Shaw WiFi Zone service may use automated processes to monitor and scan communications over the Shaw WiFi Zone network in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your Shaw WiFi Zone account, deliver relevant advertising and for various other purposes related to the provision of Shaw WiFi Zone services. By using the Shaw WiFi Zone service, you acknowledge and consent to Shaw's automated processing of your communications through the Shaw WiFi Zone network, including information such as your IP or MAC address, Shaw WiFi Zone ID, HTTP requests and other information related to the provision of this service.

Service Subject To Interception and Unauthorized Use

You acknowledge that communications over the Shaw WiFi Zone network may be subject to interception by unauthorized third parties. Although Shaw uses commercially reasonable efforts to provide you with a secure and reliable service, your use of Shaw WiFi Zone is AS IS and AS AVAILABLE and Shaw cannot and does not make any general or specific warranties regarding the security, availability, performance or other functionality of Shaw WiFi Zone. You are responsible for implementing your own security protections while using Shaw WiFi Zone. In the event you become aware of any unauthorized use of Shaw WiFi Zone or any other security breach (including but not limited to third-party use of your Shaw WiFi Zone ID and password), you agree to immediately notify Shaw. Shaw expressly disclaims any responsibility or liability for your use of Shaw WiFi Zone and for any lack of security that may result from your use of Shaw WiFi Zone. You agree to hold Shaw harmless for the loss of any file, data or other information while using the Shaw WiFi Zone services, and for any unauthorized access to or utilization by any third party of any of your personal, financial, or other sensitive information.

You understand and agree that the Shaw WiFi Zone "watermark" bearing Shaw's logo may appear superimposed from time to time over portions of website pages you visit, that the watermark is intended solely to identify Shaw WiFi Zone as the source of your wireless Internet access service, and that this in no way indicates Shaw's approval of or responsibility for the content of such websites, which are solely the responsibility of the website operators and/or content providers.

You further agree that you will not seek to hold Shaw responsible in any way for any third party website content or the operation of any third party website accessed via Shaw WiFi Zone, or for the appearance of our Shaw WiFi Zone "watermark" over a portion of any website.

(Build: , Last Modified: 2021-09-28 )